Play responsibly, stay safe
cd44 mouse believes that gaming is only truly enjoyable when it is controlled and done with awareness. Your safety is our highest priority.
Gaming is entertainment — it should never be seen as a solution to financial problems or a source of income. cd44 mouse encourages every player to play with awareness and within their own means. We believe that building healthy, controlled habits leads to the best experience over the long term.
Our Terms and Conditions clearly state that opening an account is strictly prohibited for anyone under 18, and the minimum age to participate in casino and betting activities is 21. We follow the age verification process strictly.
People often fall into a problematic betting habit without realising it, one that gradually becomes a problem. If anyone feels that gaming is affecting their daily life, relationships, or financial situation, they should seek help right away. cd44 mouse is ready to provide full support in this situation.
Under our Privacy Policy, requests for self-exclusion or limit-setting are processed with complete confidentiality. No information is shared with third parties. Keeping your personal data and security protected is our responsibility.
Questions to ask yourself before placing a bet
Before each session, take a moment to think — decide in advance how much time you will spend and how much money you will use. Increasing your bets to try to recover losses is one of the most harmful habits. Remember, each bet's outcome is completely independent and a previous loss has no connection to a future win.
If at any point during play you feel you are losing control, take a break. Our platform offers a cooling-off period and self-exclusion feature that you can use at any time. Inform the cd44 mouse live chat support team and they will immediately help you take the necessary steps. Read our general FAQ for detailed information on this process.
Tools to keep yourself safe
cd44 mouse provides several protection tools for every account. Using these tools allows you to manage your own gaming limits and habits.
Deposit Limit
Set a fixed deposit limit — daily, weekly, or monthly. Once the limit is reached, the platform will automatically stop further deposits.
Time Limit
Set how long you will play in a single session. When the set time is up, the session will automatically pause and you will be alerted.
Cooling-Off Period
If you want to take a break from your account for a few days, you can temporarily suspend it for anywhere from 24 hours to 30 days.
Self-Exclusion
If you want to close your account for a longer period, request self-exclusion. During this time, login will be completely disabled and no promotional messages will be sent.
Account History
Review all your transactions and gaming history at any time. This is the most effective first step to understanding your own spending patterns.
Direct Support
Contact our 24/7 live chat to change any limit or activate self-exclusion. Our team is always ready to provide full support in Bengali.
For adults only
To open an account at cd44 mouse and take part in any casino or betting activity, you must be at least 21 years old. No account is operated without age verification. Keeping minors away from gambling is a shared responsibility.
Recognise the warning signs
If any of the following signs appear in yourself or someone close to you, do not delay in seeking help.
- You keep placing larger bets to try to recover lost money and cannot stop.
- You are lying to or hiding things from family, friends, or your workplace because of gambling.
- You are betting with money set aside for essential needs or with borrowed money.
- When you try to stop gambling, you feel restless, irritable, or anxious.
- You are spending more time gambling while neglecting work, studies, or family relationships.
- You need to bet much larger amounts now to get the same enjoyment you used to get from smaller bets.
- You are using gambling as a way to cope with sadness, loneliness, or stress.
Where to get help
If you are struggling, do not face it alone. Alongside the cd44 mouse support team, you can also seek help from family and professional counsellors.
24/7 Live Chat
Contact cd44 mouse live chat support in Bengali. Any request for self-exclusion, limit-setting, or account closure is processed immediately.
Email Support
Contact us by email — email is best suited for written requests and documentation. Support is available in both Bengali and English.
Family and Friends
Open up to a trusted family member or friend. Support from someone close builds mental strength and helps you overcome difficulties.
Professional Counselling
Seek advice from a mental health professional or addiction counsellor. Professional support can provide the most effective solution over the long term.
Core principles of responsible gambling
Stick to your budget
Spend only the amount you have set aside for entertainment each month. Treat money lost on bets as an entertainment expense — just like money spent at the cinema or a restaurant. Stop when you reach that limit.
Control your time
Set a specific time limit before you start playing and set an alarm. Playing long sessions late at night reduces your ability to make sound decisions and increases the risk of losing more money. Take regular breaks.
Monitor your mental state
Never place bets when you are angry, upset, or under the influence of alcohol. It is harder to make rational decisions in these states. If you are not feeling well mentally, take a break from gaming that day.
Winning is not guaranteed
Casino games and betting are not entirely skill-based — luck and statistics play a large role. No strategy or method can consistently guarantee a win. Accepting this reality before you play leads to much less frustration.
Keep your account secure from minors
Keep your cd44 mouse account login details away from younger family members. Use a strong password and always log out after use. Keep the browser password-save option turned off on shared devices.