cd44 mouse Privacy Policy

Last Updated: January 2025

1 Definitions and Scope

In this privacy policy, "cd44 mouse", "we", "our", or "platform" refers to all digital services of cd44 mouse, including the website, mobile applications, and all related services. "User", "you", or "your" refers to any person who uses or registers to use cd44 mouse's services.

"Personal information" means any information that can directly or indirectly identify a person. This includes name, email address, mobile number, date of birth, financial information, and device-related information. "Processing" means any operation involving the collection, storage, modification, retrieval, or deletion of data.

This policy applies to all persons located in Bangladesh who use cd44 mouse's services. If you have not already read our Terms and Conditions, please do so, as both documents together form the complete terms of our services.

2 Data Collection

2.1 Directly Collected Information

cd44 mouse collects the following information from users during registration, login, and account management:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification)
• National ID or passport number (for identity verification)
• Financial transaction details: bKash, Nagad, Rocket, Upay, or bank account information (for processing transactions)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically for technical reasons:

• IP address and device type
• Browser type, version, and operating system
• Date, time, and browsing patterns of pages visited on the site
• Referral links and session information
• Gaming activity logs

2.3 Information Received from Third Parties

For identity verification or fraud prevention, cd44 mouse may verify information with trusted third-party service providers when necessary. In such cases, only the minimum required information is shared with the third party.

3 Purpose of Data Use

cd44 mouse uses collected information for the following specific purposes:

3.1 Account and Service Management

• Completing the registration process and verifying accounts
• Processing financial transactions including deposits and withdrawals
• Providing bonuses, promotions, and VIP benefits
• Managing various services and features on the site

3.2 Security and Compliance

• Detecting and preventing unauthorized access to accounts
• Identifying and preventing fraudulent activity
• Ensuring age verification (users aged 21+)
• Maintaining compliance with applicable laws and regulations

3.3 User Support and Communication

• Providing customer service via live chat and email
• Sending important account-related notifications
• Resolving technical issues

3.4 Service Improvement

cd44 mouse analyzes data to improve the user experience. This helps increase site performance, add new features, and raise the overall quality of services. Identifying characteristics are removed as much as possible during data analysis.

4 Data Storage and Security

4.1 Technical Security Measures

cd44 mouse uses industry-standard security technology to protect user information:

• SSL Encryption: All data transfers on the platform are encrypted using SSL/TLS technology.
• Encrypted Storage: Stored sensitive information is protected through strong encryption.
• Firewall and Anti-Intrusion System: Active security measures to prevent unauthorized access.
• Two-Factor Verification (OTP): An additional security layer for login and financial transactions.

4.2 Data Retention Period

cd44 mouse retains user information for as long as necessary to provide services or to meet legal obligations. Even after an account is closed, certain information may be retained for a specified period under applicable law. After that period, the information is securely deleted or anonymized.

4.3 Staff Access Controls

Only authorized cd44 mouse staff have access to users' personal information, and only for professional purposes. All staff are required to take a strict confidentiality oath. Strict disciplinary measures are in place against unauthorized data access.

5 Sharing Data with Third Parties

cd44 mouse never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Necessary information is shared with bKash, Nagad, Rocket, Upay, and banks to complete financial transactions. Limited information may also be shared with game studios and technology partners, but only for service operations. These partners are contractually bound to maintain data confidentiality.

5.2 Legal Obligations

cd44 mouse may disclose information when required by applicable law in Bangladesh, a court order, or a lawful request from a government authority. In such cases, no information beyond what is legally required is provided.

5.3 Business Changes

In the event of a business merger, acquisition, or transfer, user information may be transferred to the relevant parties. Users will be notified in advance in such cases, and the protections under this privacy policy will continue to apply.

6 Cookies and Tracking

6.1 Use of Cookies

The cd44 mouse website and app use cookies and similar technologies to function properly. Cookies are small text files stored on your device that improve the browsing experience.

6.2 Types of Cookies

• Essential Cookies: Required to maintain login sessions and for security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand site usage patterns — collect anonymized information.

6.3 Cookie Controls

You can disable non-essential cookies through your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly.

7 User Rights

cd44 mouse grants users the following rights over their personal information:

7.1 Right to Access and Review Information

You can contact us at any time to find out what information we hold about you. You have the right to request a copy of your data.

7.2 Right to Correct Information

If there are any errors or incomplete details in your stored information, you can request a correction. Many details can be updated directly by logging into your account settings.

7.3 Right to Request Deletion of Information

In certain circumstances you can request that your personal information be deleted. However, records of financial transactions or information retained under legal obligations may not be immediately deletable.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can let our support team know at any time. However, important account-related notifications cannot be turned off.

8 Protection of Minors

cd44 mouse provides services only to persons aged 21 or older. We do not intentionally collect any personal information from minors. Age is verified at the time of registration and minors are not permitted to open an account.

If we become aware that a person under the age of 21 has opened an account, that account will be closed immediately and any collected information will be securely deleted. In line with our Responsible Gaming guidelines, we also urge family members to stay aware.

9 Policy Changes

cd44 mouse may update this privacy policy from time to time. If significant changes are made, users will be notified by email or through a platform notification. Continued use of the site after a change is considered acceptance of the updated policy.

After each update, the "Last Updated" date at the top of the policy will be changed. We recommend reviewing this page regularly, especially when any service change is announced in the About Us section of the site.

10 Contact

If you have any questions, concerns, or requests about this privacy policy, please contact the cd44 mouse support team. Our team provides assistance 24/7 in both Bengali and English.

For general questions, visit our FAQ section — many questions about privacy and security are answered there.